Warranty & Returns

At GoHygiene, your satisfaction is our top priority. We’re committed to providing high-quality products and exceptional service. All our products come with a 1-year manufacturer warranty and lifetime service support to give you peace of mind.

Easy Returns and Exchanges

We understand that sometimes things don’t go as planned. You can return or exchange your items in the following situations:

• Faulty Items: If your product is faulty, please stop using it immediately and reach out to us.

• Damaged or Incorrect Items: If your item arrives damaged or if you receive the wrong model or product, we’re here to help make it right.

How to Return Your Item

To return a product, please send it to the following address:

GoHygiene Returns
27 Euroa Avenue,
Sunshine North, Victoria 3020

Conditions for Returns

To be eligible for a return, please make sure that:

• The product was purchased within the last 14 days

• The product is in its original packaging

• The product is unused, undamaged, and not broken

Who Pays for Return Shipping?

• If the return is due to our error (e.g., faulty, damaged, or incorrect items), we will cover the return shipping costs.

• For change-of-mind returns, the return shipping cost will be the responsibility of the customer.

We're Here to Help

If you have any questions about our return policy or need assistance with your return, please contact our friendly customer support team. We’re here to make the process as smooth and hassle-free as possible!

Thank you for choosing GoHygiene. We appreciate your trust and look forward to serving you!